XtractBot Legal

Privacy Policy

Effective date: February 7, 2026

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1. Overview

This Privacy Policy explains how XtractBot collects, uses, stores, and protects information in connection with the service.

2. What We Collect

XtractBot collects only data necessary to provide and operate the service. This may include account identifiers, tenant configuration, mailbox message data, attachments, extracted document data, audit and operation logs, billing references, and security telemetry.

XtractBot does not intentionally collect information that is not related to service functionality.

3. How We Use Information

XtractBot uses information solely to provide, secure, maintain, and improve the service for your tenant, including processing workflows, authentication, support, and reliability monitoring.

XtractBot does not sell customer data and does not use customer data for advertising.

4. Sharing and Disclosure

XtractBot does not share your information with third parties except where required to deliver the service (for example, cloud hosting, payment, identity, and integration providers), to comply with law, or to protect rights and security.

5. Security Measures

XtractBot takes reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction, including access controls, tenant separation, and monitored infrastructure.

No system can guarantee absolute security. You are responsible for your own account security settings and credential hygiene.

6. Data Retention and Deletion

XtractBot retains data only for as long as required for service operation, legal obligations, and legitimate security or audit needs.

User and tenant settings govern applicable retention windows where configurable within the product.

XtractBot permanently deletes data routinely according to fixed schedules and pre-defined retention policies.

Once deletion is completed, it is permanent and cannot be reversed.

7. International Processing

Depending on your configuration and integrations, data may be processed in multiple regions. By using the service, you authorize such processing as needed to operate the platform.

8. Your Controls

You can manage tenant users, integration access, and some data lifecycle behavior through application settings and administrative controls. You may also contact XtractBot for assistance with privacy requests where applicable.

If you disable a third-party connection in XtractBot, ingestion from that service is suspended immediately.

You should also review and, if needed, revoke the related OAuth app authorization directly in the third-party provider account to confirm discontinuation at the source.

9. Connected Services and Removal

The table below lists the current connection surfaces used by XtractBot. Select "Removal steps" for detailed instructions to view active authorization and disable or revoke access.

ServicePurposeScopes requiredRemoval steps
Google Login (SSO)Authenticate users into XtractBot.
openid
email
profile
Microsoft Login (SSO)Authenticate users into XtractBot.
openid
email
profile
Google Email IngestionRead Gmail messages/attachments for document ingestion.
https://www.googleapis.com/auth/gmail.readonly
https://www.googleapis.com/auth/userinfo.email
Microsoft Email IngestionRead Microsoft mailbox data for document ingestion (when enabled).
Mail.Read
User.Read
offline_access

Exact Microsoft Graph scopes may vary by tenant setup and deployment stage.

Xero Finance IntegrationCreate and sync accounting records in Xero.
accounting.transactions
accounting.contacts
accounting.settings
offline_access

10. Policy Updates

XtractBot may update this Privacy Policy from time to time. Updated versions are effective when posted, and continued use of the service after posting means you accept the revised policy.

11. Contact

Privacy questions can be sent to privacy@xtract.bot.